MEMBERSHIP

Please check any firewalls or anti virus software, especially if you are using a computer at work. Ensure you are running the latest version of your Internet browser. We recommend Chrome.

There are links from the login screen to allow you to receive your ID vial email and to reset your password. Just select the required button and follow the instructions. The Club do not hold a list of member's passwords. You can also contact Mary or membership@henleyhawks.co.uk who will be able to give you your membership ID. Please check your spam folder if you are not receiving these emails.

At the 'Stripe' payment screen you are given the option to 'remember' your payment card. This can be overridden by just inputting you new card details when paying for your membership or topping up your cash balance.

No problem, if you are renewing you can phone Mary in the office and pay by card, or you can pop in and pay by cash, cheque, or card in office hours. New members are welcome to visit the office and either Mary or a member of the membership team will be delighted to 'sign you up' while you wait. The membership team will be in the office Wednesday pm 2-4 and Friday am 10- 1pm until the 2nd September.

The Club has moved from the previous payment methods and no longer monitor Direct debits, Standing Orders or Bank Transfers. We recommend members cancel any outstanding bank payments and use the on line payment system which accepts all popular payment cards through the secure payment system 'Stripe'.

The 'smart' membership card can be viewed as a key to unlock your membership account. Your membership account includes a number of 'purses', for example funds that can be spent in the Clubhouse which then attract a discount at the bars. This year we are introducing a new purse that will hold a member's ticket allocation, so for a season ticket holder 15 tickets or gate entries will be loaded on the account. On match days, members will be asked to present their membership card to the stewards who will 'swipe' the card on entry. Club members will have 2 tickets added to their account and these can be redeemed in the same way. Note that Gold members who have a complimentary 2nd club card will be allocated 17 tickets and either card can be used at the gate. Members will be able to ask for a balance enquiry at any bar till to showing any outstanding funds or tickets for the account. Match day paper tickets are retained as last season, however these will now have a barcode on them and will be scanned on gate entry.

You are also able to top up your card in the Clubhouse. Please note that we recommend topping up outside busy times and that bar top ups have a minimum amount of £10.00 and cannot take cash.

Please contact membership@henleyhawks.co.uk or use the help button from the membership portal and leave a message. For general enquiries or if you just want to talk to a member of the membership team, we will be in the office on Wednesday afternoons 2 – 4 and Friday mornings 10- 1pm and at all the pre season and league home games. If you have a query about your account balance or tickets, you can obtain a funds balance from the top up screen on line, or a balance enquiry to include any ticket allocation from a Clubhouse bar till.

Ticket allocations can only be considered if the membership is current 2 months before the nominated match. For example members need to have renewed or joined by 1st August to be able to choose the November internationals. Application forms are available on line and in the office. Gold members, who are guaranteed two international tickets, will be asked to confirm on their International Ticket Application Form they are taking up their Gold Member option.

Dry Leas Gold Member £615

• Full voting rights
• International Ticket allocation (two preferential tickets). Ticket allocations can only be considered if the membership is current 2 months before the nominated match,
• Season ticket to all Hawks home games (15) plus 5 complimentary match tickets
• Match day parking permit
• 15 pre-match lunch tickets for all home games
• Loyalty card discounts at the bar

Dry Leas Silver Member £385

• Full voting rights,
• International Ticket allocation - Ticket allocations can only be considered if the membership is current 2 months before the nominated match
• Season ticket to all Hawks home games (15)
• Match day parking permit
• 5 pre-match lunch tickets
• Loyalty card discounts at the bar

Dry Leas Bronze Member £245

• Full voting rights
• International Ticket allocation - Ticket allocations can only be considered if the membership is current 2 months before the nominated match
• Season ticket to all Hawks home games (15)
• Match day parking permit
• Loyalty card discounts at the bar

Club Member £100

• Full voting rights
• International Ticket allocation -Ticket allocations can only be considered if the membership is current 2 months before the nominated match
• Discounts at the gate and 2 Hawks home game match tickets
• Loyalty card discounts at the bar

Family Junior + 1 Member £215

• One M&J Players (Under 17yrs) with Adult
• The lead parent or guardian is the member with full voting rights
• International Ticket allocation - Ticket allocations can only be considered if the membership is current 2 months before the nominated match
• Loyalty card discounts at the bar.
• The children will have use of the facilities at Dry Leas, Insurance, qualified coaching, regular fixtures and tournaments, medical cover at Dry Leas, provision of equipment, competition and tournament fees, referee’s fees and food after matches,
• Adult entry ticket at members discount rate, child entry free
• RFU registration for the child will be required
• This membership includes community playing membership for one adult.

Family Junior + 2 Member £325

• Two M&J Players (Under 17yrs) with Adult
• The lead parent or guardian is the member with full voting rights
• International Ticket allocation - Ticket allocations can only be considered if the membership is current 2 months before the nominated match
• Loyalty card discounts at the bar.
• The children will have use of the facilities at Dry Leas, Insurance, qualified coaching, regular fixtures and tournaments, medical cover at Dry Leas, provision of equipment, competition and tournament fees, referee’s fees and food after matches,
• Adult entry ticket at members discount rate, child entry free
• RFU registration for the child will be required
• This membership includes community playing membership for one adult.

Family Junior +3 Member £435

• Three M&J Players (Under 17yrs) with Adult
• The lead parent or guardian is the member with full voting rights
• International Ticket allocation - Ticket allocations can only be considered if the membership is current 2 months before the nominated match
• Loyalty card discounts at the bar.
• The children will have use of the facilities at Dry Leas, Insurance, qualified coaching, regular fixtures and tournaments, medical cover at Dry Leas, provision of equipment, competition and tournament fees, referee’s fees and food after matches,
• Adult entry ticket at members discount rate, child entry free
• RFU registration for the child will be required
• This membership includes community playing membership for one adult.

Family Junior +4 Member £545

• Four M&J Players (Under 17yrs) with Adult
• The lead parent or guardian is the member with full voting rights
• International Ticket allocation - Ticket allocations can only be considered if the membership is current 2 months before the nominated match
• Loyalty card discounts at the bar.
• The children will have use of the facilities at Dry Leas, Insurance, qualified coaching, regular fixtures and tournaments, medical cover at Dry Leas, provision of equipment, competition and tournament fees, referee’s fees and food after matches,
• Adult entry ticket at members discount rate, child entry free
• RFU registration for the child will be required
• This membership includes community playing membership for one adult.

Adult Playing member (Community) £125

• Full voting rights
• International Ticket allocation -Ticket allocations can only be considered if the membership is current 2 months before the nominated match
• Loyalty card discounts at the bar
• Eligible to represent the Club in any of the senior sides and have use of the club facilities for training etc
• RFU registration will be required

Adult Playing Member (Women) £125

• Full voting rights
• International Ticket allocation -Ticket allocations can only be considered if the membership is current 2 months before the nominated match
• Loyalty card discounts at the bar
• Eligible to represent the Club in any of the senior sides and have use of the club facilities for training et.
• RFU registration will be required

Colt Member/Student £90

• Full voting rights
• Loyalty card discounts at the bar (age restrictions apply)
• Eligible to represent the Club in any of the senior sides and have use of the club facilities for training etc
• RFU registration will be required
• College and /or NUS confirmation will be required

The renewals process is very easy and yes you can change and upgrade your membership.

Go to your membership account from the HRFC website selecting the Membership tab and the Login&Top up’s tab from the drop down menu.

Once you are logged into your secure membership account, select the ‘My Membership’ tab and you will see at the bottom of the page the ‘Renew’ button and to the right hand side a small arrow. Hover over the arrow and you can select the required membership from the drop down list of all this seasons memberships. You will then be taken to the payment screens.